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Patient Care Manager, Inpatient Surgery units and MDRD – Full Time Temporary (until approx. March 2024) – Markham Site

Markham Stouffville Hospital

This is a Contract position in Markham, ON posted August 3, 2022.

Land Acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.


COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.



Who you are:

  • You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
  • You are a patient and/or client centered individual who performs at an exemplary standard
  • You are a team player with excellent communication, critical thinking and prioritization skills




What we are looking for:

As a visionary, creative, self-directed leader, you will lead an inter-professional team by supporting and overseeing the day-to-day operations including quality management, utilization, financial and human resources management as well as staff education and practice enhancement. You will serve as a role model in the strategic planning, program development and maintenance of an organizational culture that ensures support and commitment to the vision, mission and goals of the unit and the organization.


In collaboration with the surgical inter-professional team and professional practice representatives, you will lead the healthcare team by supporting and overseeing day-to-day operations and flow of patients to the inpatient units. As part of the portfolio you will also manage the Medical Device Reprocessing Department (MDRD) and operations.  You will also be responsible for various management responsibilities which support structure and process standards including policies and procedures and unit goals and objectives while ensuring compliance with legislative and professional standards.  In addition, you will be responsible to develop and manage budgets to support our dynamic programs and develop human resources plans to meet present and future program needs.  


Your well-developed leadership, project management and critical thinking skills will enable you to successfully coordinate opportunities that ensure excellence, best practice and creates a seamless and coordinated patient experience. You will employ strong surgery and rehab expertise to provide leadership in the delivery of quality, family-centered care and you establish priorities for ensuring everything we do is founded upon our corporate values and aligns with the strategic plan and business unit strategy roadmap.




What you bring to the role:


  • College of Nurses Certificate of Registration
  • Baccalaureate degree required; Master’s degree preferred or in progress
  • Minimum of 5 years of recent clinical experience in Inpatient Surgical Care
  • Minimum of 2-3 years of recent management experience in an acute care setting
  • Medical Device Reprocessing certification (through a college or MDRAO)
  • Demonstrated evidence of innovative leadership and critical thinking
  • Exceptional interpersonal, communication, organization and collaborative skills
  • Exceptional problem solving skills, negotiation and conflict resolution skills
  • Excellent human resources, financial and information management skills
  • Proficient computer skills with working knowledge of Microsoft Office, internet, e-mail, etc.
  • Evidence of ongoing professional development
  • Demonstrated ability to mentor, coach and support effective team building and functioning
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with organization related policies, health and safety legislation and best practices and completing relevant mandatory education as required




BAND C: $51.58 – $64.51 per hour



Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations.  Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).


Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?




 Oak Valley Health Diversity Statement 


Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.