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On-call MAC Artists – MAC Limeridge, Hamilton, ON

Estée Lauder

This is a Contract position in Markham, ON posted January 6, 2022.

On-call MAC Artists – MAC Limeridge, Hamilton, ON

Brand: MAC


Position Summary:

Provide high touch make up artistry services to achieve all sales and customer service targets. The role is responsible for attracting customers and ensuring excellent customer relationship management.

Key Responsibilities:

Customer Service (Builds Collaborative Relationships)

  • Uses exceptional artistry and communication skills to provide well-executed and expedient make-up application ensuring that each customer receives a personalized high touch experience

  • Educates the customer by teaching them how to execute the desired look

  • Enhances the customer experience by providing information about the latest beauty news and trends

  • Provides personalized after sales service to the customer with recommendations / event invitations in line with their interests to increase customer loyalty

  • Builds and maintains excellent working relationships with colleagues, peers, management, host retailer / mall management and all internal and external stakeholders

  • Treats others with dignity and respect

Demonstrates Learning Agility

  • Embraces and utilizes all business and education initiatives, programs and tools to personalize service to attract and retain customers

  • Keeps up to date with beauty and fashion news and trends, celebrity product / brand endorsements (beauty bloggers and vloggers, brand e-commerce sites, etc.) to help drive a seamless consumer journey across all channels

Strives for Excellence in Execution

  • Implements all sales, artistry and training / education, marketing, visual merchandising and grooming guidelines to achieve all customer service and sales expectations

  • Follows all operational policies and procedures to ensure that the store / counter achieves organizational and administrative excellence at all times

  • Actively participates in maintaining the work environment (housekeeping duties, re-stocking products, opening and closing duties)

  • Follows the time keeping and attendance policy at all times

  • Responds positively to feedback



  • A minimum grade 12 education

  • College degree preferred

  • Cosmetic experience preferred

  • Ability to work in a fast paced environment including evenings and weekends.

  • Professional demeanor and ability to be flexible and handle change in a positive manner

Job: Retail – Store

Primary Location: Americas-CA-ON-Markham

Job Type: Standard

Schedule: Contingent

Shift: 1st (Day) Shift

Job Number: 208712

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.