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Product Specialist

Acklands-Grainger inc.

This is a Contract position in Markham, ON posted November 20, 2021.


The Product Specialist will help execute key product management activities, initiatives and projects aligned with the team goals and objectives.


  • Assist in exceeding team goals through management and execution of specific projects related to the following areas: line review implementation, new product set up, data optimization, catalogue, flyer, inventory management, supplier performance improvement, pricing analysis, Supplier Agreement Letter / Product-line Liability Insurance compliance, marketing program support, rebate tracking, etc.
  • Assist in resolving supplier/product issues that arise with suppliers, customers and field employees. Examples include issues relating to product cost, customer/product warranties, pricing, hazardous materials, and regulatory issues.
  • Perform related financial, market and business analyses on trends impacting the Product Category, requests for proposal and PPI trends to assist Team leadership in making effective business decisions.
  • Assist in the annual cost cycle negotiation with Product Managers. Examples include gathering supplier information for negotiations, running financial analysis, comparing item level information to Grainger US and assisting in negotiations for smaller suppliers.
  • Continuously look for areas of process and business improvements within your role, helping the product management team deliver on its team goals
  • Participate on cross-functional teams and projects where appropriate to ensure Product Management processes, concerns, and business issues are properly addressed for increased productivity, quality, and customer satisfaction/service.


    • Bachelor’s degree or minimum 3 years related experience.
    • 3 to 5 years of related experience in a large complex national organization
    • As this position will interface with various internal and external parties, must have excellent communication skills.
    • Must be a team player, engage well with others and step in to help the team where necessary
    • Exceptional client service orientation and skills.
    • Demonstrated ability to build relationships, both internally and with suppliers. 
    • Proficient with information systems and ability to demonstrate advanced Excel skills
    • Strong follow-through & attention to detail.
    • Ability to organize time, multi-task and set priorities to meet various deadlines and maintain a flexible schedule in a fast paced work environment.
    • Bilingual French / English is an asset (verbal and written)
    • Ability to effectively balance workflow and the needs of the business simultaneously in an environment of competing internal / external customer priorities.

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.

In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan. Grainger is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process.