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Labour & Employee Relations Manager

Extendicare Canada Inc.

This is a Contract position in Markham, ON posted January 21, 2023.

This position will be located at our Head Office in Markham, Ontario and will have flexibility for both remote and in-office work based on our hybrid work model.

Candidates are invited to apply to the full-time role of Labour & Employee Relations Manager.

Reporting to the Director, Labour & Employee Relations, this role will provide support to the Extendicare group of companies on daily Labour Relations matters. The incumbent will support collective bargaining through research, mandate preparation, costing, document development and the bargaining process. Support HR and Operations in grievance administration by providing training and education on collective agreements and the handling of employee issues.


  • Managing and/or advising on labour/employee relation trends, grievances, and arbitrations for all client groups.
  • Responsible for providing Employee Relations support to corporate client groups
  • Policy Research & Analysis, and provides core support for the development and revision for change, elimination, or development of new policies, human resource legislation, regulations and procedures
  • Provides expert advice on human resource policies and procedures to managers and supervisors, which are consistent with existing legislation and policy, and the Human Resources department’s strategic direction.
  • Managing /reviewing/analyzing issues escalated from client group related to labour relation or implementation of collective agreements.
  • Providing trend analysis and recommendation to VP of Labour Relations and senior executive team to mitigate possible risk to the organization.
  • Leads labour negotiations for a variety of collective agreements, by researching industry data, identifying trends, surveying client groups, developing employer proposals, participating on negotiation committee and assisting with the provincial implementation of the memorandum of settlement.
  • Supporting Human Resources Business Partners (“HRBP”) when matters have been escalated from client groups.
  • Provides subject matter expertise to other stakeholders on all labour relation and employee relation matters.
  • Counsel on the interpretation, administration, application on multiple different collective agreements.
  • Perform other duties as assigned.

Qualifications and Experience

  • Minimum 5 years of Labour Relations experience in a unionized environment, with an emphasis on significant multi-site collective agreement locations.
  • Demonstrated knowledge/experience of leading and/or supporting collective agreement negotiations.
  • Strong knowledge/experience with interpretation of collective agreements.
  • Demonstrated ability to provide advice and counsel to business while using ability to influence.
  • Broad knowledge of employment legislation: Labour Relations Act, Occupational Health & Safety Act, Workplace Safety and Insurance Act, Human Rights Code, Employment Standards Act, etc.
  • Demonstrated experience in being innovative, taking initiative, and being proactive.
  • Strong consultation/facilitation, analytical, communication and strategic thinking skills are required.
  • Ability to balance multiple priorities and pressing deadlines.
  • Some intermittent provincial travel may be required.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

  • Continuous mentorship, support for life-long learning and growth opportunities
  • Opportunities for advancement and career growth within the organization
  • A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
  • Employee Family Assistance Program.
  • Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Extendicare’s Policies on Accommodation, a request for accommodation will be accepted as part of Extendicare’s hiring process.


Extendicare recognizes the importance of immunization to protect our residents, patients, team members and visitors from COVID-19. As such, subject to medical exemptions, a condition of employment with Extendicare is requiring that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada.