This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Bringing you the best job opportunities in Markham, Ontario

To post a job, login or create an account |  Post a Job

   markham jobs   

Every day you will find new job offers posted by people in Markham!

Slide 1
Slide 2
Slide 3
previous arrow
next arrow

Quality Leader -Childbirth & Children’s Services – Full-Time – Markham Site

Markham Stouffville Hospital

This is a Contract position in Markham, ON posted November 16, 2023.

Land acknowledgement:

Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.


Who you are:

  • You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
  • You are a patient and/or client centered individual who performs at an exemplary standard
  • You are a team player with excellent communication, critical thinking and prioritization skills


What we are looking for:


Drawing on project and change management expertise with a quality and safety lens, the Quality Leader within Childbirth and Children’s services will be responsible for the planning, implementation, monitoring, evaluation and management of projects to support quality and process improvement. This role will include providing leadership and direction in the development, execution and evaluation of a variety of projects and initiatives, with an important focus on enhancing a safety culture. Data analysis, patient and staff feedback, and leadership priorities will help drive your work. This position will serve as a liaison between the quality, safety and risk and the Childbirth and Children’s Services program.  The successful candidate must have experience in Quality improvement and project management. We are looking for a detail- oriented individual with the ability to work in a fast paced, rapidly changing environment. This key support function will be to align our corporate quality and safety vision within the program.


Responsibilities (including but are not limited):

  • Advance quality and safety in the Childbirth and Children’s program through facilitation, education and coaching of quality improvement (QI) methodologies and patient safety best practices.
  • Support organizational change within the program and achieve results oriented outcomes.
  • Drive a culture of continuous improvement through process review, iterative solution design (PDSA) and standardization (standard work).
  • Assist in the analysis and reporting of quality and patient safety related performance indicators (KPIs) used to monitor progress; in accordance with the Quality and Safety Plan, the Quality Improvement Plan (QIP) and the Balance Scorecard.
  • Help drive the MoreOB and Kids Health Alliance programs by developing project plan to ensure sustained compliance.
  • Ensure project outcomes.
  • Serve as a resource to program leadership when planning improvement efforts in regards to creating a culture that promotes an extraordinary patient experience, safety and continuous improvement.
  • Ensure QI practices are in compliance to standards and required organization practice set out by Accreditation Canada and other regulatory bodies.
  • Incorporate LEAN principles into project planning and implementation.
  • Ensure active functioning of project team members in the execution of their responsibilities.
  • Further develop our staff and leaders in a systematic approach to problem solving and QI management to optimize process sustainability and repeatability.
  • Conduct debriefs and quality care reviews, conducting root cause analysis and creating an environment of psychological safety.
  • Strive for high reliability in quality and safety
  • Coordinate the execution of quarterly staff meetings




What you bring to the role:


  • Undergraduate Degree in health related field
  • 3-5+ years of experience in a quality improvement or patient safety role (i.e. team lead, facilitator, specialist)
  • 3-5+ years experience with projects and initiatives
  • 5-10 years of Obstetrical and Post Partum experience an asset
  • Working knowledge of Lean Thinking, IHI Improvement Model
  • Advanced problem solving and data analytic skills with excellent attention to detail
  • Experienced with data visualization and presentation using Excel, Access, Power BI, PowerPoint, Project, etc.
  • Experience with development of and delivery of adult education and training
  • Demonstrate expertise in large meeting and group facilitation
  • Demonstrate ability to be reflective with the openness to learn new perspectives
  • Excellent interpersonal and communication skills with demonstrated ability to develop trusting, credible relationships with all levels of staff, physicians, volunteer
  • Relationship building skills and proven ability to manage projects involving stakeholders from diverse areas, levels and organizations
  • Advanced negotiation and conflict resolution skills to ensure positive outcomes for  quality patient care when dealing with internal hospital stakeholders and external partners
  • Ability to use information from multiple sources to formulate recommendations and provide input to planning processes
  • Ability to fact-find using a variety of methods such as interviews, research, reports, best practice guidelines and face-to-face meetings
  • Excellent problem solving, decision-making, critical thinking skills and ability to generate ideas and fresh perspective
  • Ability to deal with multiple complex issues and manage multiple priorities
  • Strong mediation and conflict resolution skills and ability to remain third-party neutral
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required
  • Demonstrated good attendance and performance records with the ability to maintain these same standards
  • Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required






 Work Schedule:

Primarily during the daytime. Monday to Friday with flexibility to meet needs of the department. Schedules may change based on operational needs.




Band G: 

Hourly Rate : $43.92-$53.94

 Annual Salary: $85,644.00 – $105,183.00


Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).


Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?



COVID Statement

As a result of the COVID-19 pandemic and the need to strengthen and promote health protection to patients, staff and members of the public attending in the hospital, prior to the first day of employment with the Hospital, all successful candidates are required to provide proof of COVID-19 vaccination (full vaccination is required). In order to provide you with fair & equitable accommodation, you must submit supporting medical exemption documentation or an affidavit detailing why your religion prohibits you from receiving the COVID-19 vaccine.


Oak Valley Health diversity statement 

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of sexual minority groups, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.


We are honoured to be recognized as one of Forbes Canada’s Best Employers for Diversity 2023. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDI. 


For nursing roles only include:


Learn more about our Honoured to care culture: